Hemdeck

Privacy

How Hemdeck handles information

This page describes information used when you visit Hemdeck, create an account, upload clothing photos, use image tools, or contact support. The privacy terms that apply to the service govern where they differ.

When you sign in, Hemdeck receives account details needed to provide access, such as your email address and sign-in identifiers. We use them to maintain account access, credits, purchases, and support requests.

Photos and prompts you submit are sent to the service needed to process the requested image task. AI processing may use a third-party model service. Do not upload material you do not have permission to process. Results may be retained for the period shown in the product or needed to provide the service.

Credit balances, purchases, refunds, and related records are used to provide paid features and keep account records. Payment details are handled by the payment flow; do not send card numbers to support.

The site may process device, browser, approximate region, request, and usage information needed for security, operation, and diagnostics. Optional analytics or cookie choices follow the controls shown on the site.

For access, correction, deletion, or data questions, email support. We may need enough information to locate the relevant account or request. Requests are reviewed under applicable law and current service terms.

Email [email protected] with the kind of help you need. Do not send a password, sign-in code, or full payment card details.